BASIN SHIPS WITHIN THE U.S. 48 STATES, Alaska and Hawaii.

Basin accepts the following forms of payment

SHIPMENTS WITHIN THE U.S.

Shipping is available to the 48 contiguous states, Alaska andHawaii.

U.S Shipping Options:

All shipments are shipped using UPS Standard Ground. Shipments arrive within 4-5 business days of the date the order is received.

HOLIDAY Shipping Schedule:

During the Holidays we offer UPS 2nd Day Air. For Christmas arrival order by Dec 17 for Ground Shipping and Dec 20 for 2nd Day Shipping.

U.S Shipping Processing:

All order requests, received Monday thru Thursday will be processed the following day. All Orders received on Friday and on Weekends will be processed and shipped on Mondays. This process applies to 2nd Day Air shipping requests.

Tracking your Shipment:

Your shipping notification email will contain a link to track your UPS shipment. The tracking number we provide is accurate, however it can take from a few hours to several days before the shipping carrier acknowledges the shipment or updates their tracking information.

Many emails are not delivered due to spam filtering. Please add "help@basin.com", "orders_dept@basin.com" and "users@basin.com" to your acceptable email address lists. If your shipping notification does not arrive in your email, your UPS tracking number can be obtained by sending a request using our "customer service" or "contact us" options. You may also call our store at 407-827-8080.

Shipping and Order Questions:

Questions concerning shipments and orders can be sent by using our "customer service" or "contact us" options. You may also call our store at 407-827-8080

Returns:

Due to the personal nature of our products we cannot take returns.